Jared Galleria Of Jewelry Casa Paloma Shopping Center, Chandler AZ
Jared Galleria of Jewelry, located at 7181 W Ray Rd, Chandler, AZ 85226-1519, operates in Maricopa County and specializes in creating exquisite engagement rings alongside a variety of jewelry services. Customers can reach the store by phone at (480) 961-1919. The store offers services such as custom jewelry design, on-site jewelry and watch repairs, engraving, and personalized services. It is known for an extensive selection of diamonds and fine jewelry.
Overall, the sentiment from online customer reviews is mixed with a total of 119 reviews analyzed. Approximately 52% of the reviews reflect positive experiences, 28% are neutral, and 20% express negative sentiments.
Positive reviews highlight the attentive staff, particularly mentioning team members such as Tirzah, who is noted for her exceptional customer service and willingness to assist customers in finding the perfect engagement ring. Customers appreciate the welcoming atmosphere and the knowledgeable approach taken during the selection process.
Negative feedback often points to issues with customer service experiences, including long wait times and perceived indifference from staff during busy periods. Some customers have reported dissatisfaction with repairs and resizing services, indicating that the quality of service can be inconsistent.
Overall Sentiment from Online Customer Reviews:
Positive: 52%
Neutral: 28%
Negative: 20%
Best Review:
A customer named Duane emphasized the outstanding service provided by Tirzah and praised the store's environment, noting how she made the engagement ring shopping experience enjoyable and personalized.
Worst Review:
Richard expressed profound dissatisfaction with the sales tactics employed by the staff, stating he felt misled regarding financing options and that the customer service fell short post-purchase.
**Operating Hours**:
Monday to Wednesday: 11:00 AM - 7:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday to Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
Staff Members Mentioned:
- Tirzah Pope
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
