Jared Galleria of Jewelry, located at 975 Chesterfield Center, Chesterfield, MO 63017, offers a diverse selection of engagement rings, along with custom jewelry creation services. Customers can benefit from the expertise of skilled artisans in creating unique, personalized pieces that commemorate special occasions. The store is known for providing jewelry cleaning and inspection services, although some reviews suggest inconsistencies in customer service quality.
Operating within St. Louis County, this location has received 21 reviews, reflecting a mix of customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 20%
Neutral: 10%
Negative: 70%
Reviews portray a largely disappointing atmosphere for customers seeking quality service. The most common complaints highlight poor customer assistance, with several customers expressing frustration over service delays and inadequate responses from staff. However, there are also positive remarks regarding the quality of jewelry and the talents of certain staff members.
Best Review:
Rob highlighted his positive experience at Jared, praising the exceptional customer service he received during his engagement ring shopping experience compared to other local stores.
Worst Review:
Diane expressed her frustration with the repeated issues she faced after ordering a custom wedding ring, mentioning a lack of communication and care from the staff, ultimately leading to a stressful experience.
**Store Hours:**
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 25%
Total Customer Feedback Reviewed: 21