Jared the Galleria of Jewelry offers a specialized focus on engagement ring creation and outstanding jewelry services. Located at 45011 Utica Park Blvd, Utica, MI 48315, the store provides personalized assistance with a range of services including custom jewelry design, on-site jewelry repair, ring sizing, and cleaning. The knowledgeable staff are committed to ensuring an enjoyable experience for all customers, striving to meet individual preferences and budgets.
Operating hours are as follows:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
The store is well-regarded for its customer service, with staff members like Wendy, Liz, and Monti receiving high praise for their dedication and knowledge. However, some customers have encountered challenges, including issues with customer service responsiveness and care during repairs.
Customer Reviews Sentiment:
Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Highlight Reviews:
Best Review: A customer noted that Wendy provided exceptional service during their jewelry selection process, demonstrating her extensive knowledge and making the experience enjoyable.
Worst Review: One customer experienced frustration with the service concerning a ring repair, feeling that staff were dismissive and not willing to assist adequately, which led them to seek help elsewhere.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 815