Jared Vault, located at 8325 Arroyo Circle, Ste A042, Gilroy, CA 95020, is a prominent jeweler in Santa Clara County specializing in engagement ring creation and a broad array of fine jewelry. This store offers exceptional services including custom jewelry design, on-site jewelry and watch repairs, ring sizing, personal engraving, and cleaning services. Customers can find a wide selection of beautiful engagement and wedding rings, as well as personalized jewelry options.

Staff members, such as Doug and Simmi, are frequently praised for their knowledgeable and friendly service, contributing to a welcoming shopping environment. Positive reviews highlight the attentive assistance provided by the staff, who are noted for their patience and commitment to helping customers find the perfect piece. Conversely, some negative reviews point out occasional issues with customer service, particularly regarding responsiveness and communication during the engagement ring creation process.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Highlight Reviews:**

Best Review:
A customer shared that the staff, particularly Doug and Simmi, provided excellent customer service, making them feel supported in their jewelry purchasing decisions. They found the prices to be reasonable and appreciated the friendly atmosphere.

Worst Review:
One customer expressed frustration over the lack of responsiveness from the staff when returning a piece, describing the experience as disappointing and indicating issues with timely communication.

**Opening Hours:**
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*