Jaymark Jewelers is a renowned jewelry store located at 3612 Route 9, Cold Spring, NY 10516. With a strong focus on engagement ring creation, this family-owned business has been servicing the Putnam County community for over 50 years. Jaymark Jewelers offers a full range of services, including custom design, jewelry repair, and cleaning. Their skilled team, led by owner James, is committed to providing exceptional customer service and craftsmanship.

The store has garnered an impressive total of 368 reviews, reflecting a strong reputation in the community.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 87%
Neutral sentiment: 6%
Negative sentiment: 7%

Customers frequently praise the knowledgeable and friendly staff, highlighting their ability to create beautiful and unique engagement rings tailored to individual preferences. However, there have been some criticisms regarding perceived pushy sales tactics from staff.

Best Review:
One customer commended Jaymark Jewelers for crafting a stunning custom engagement ring that exceeded their expectations. The reviewer appreciated the attentive service and the staff's ability to make the entire experience enjoyable.

Worst Review:
Another customer expressed disappointment with their experience, citing pushy sales tactics and passive-aggressive behavior, which led them to take their business elsewhere despite being a long-time customer.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff members mentioned include owner James and the very attentive Marissa among others.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.