Joseph's Fine Jewelry, located at 171 Main St, Cold Spring, NY 10516, is a standout destination for those seeking exquisite engagement rings and personalized jewelry services. With a phone number of (845) 265-2323, this family-run business is known for its exceptional craftsmanship and customer-focused approach.

The jeweler specializes in creating custom engagement rings, offering a wide selection of diamonds and antique pieces, making it an ideal choice for couples looking to craft the perfect symbol of their love. Joseph and his wife, Bridget, are praised for their in-depth knowledge and hands-on assistance throughout the purchasing process, treating customers like family. The store is noted for its fair pricing and for offering both new and unique estate jewelry, ensuring that every customer finds something special.

However, the store has encountered mixed reviews. The majority of the 50 reviews indicate that many customers appreciate the quality of service and the personal touch provided by the staff, expressing high satisfaction with their purchases and the guidance received during their selection process. Conversely, there have been some negative experiences highlighted, including reports of poor customer service during peak times.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 20%
Negative: 5%

Opening Hours:
- Mon: Closed
- Tue: Closed
- Wed: Closed
- Thu: 10:00 AM - 4:00 PM
- Fri: 10:00 AM - 4:00 PM
- Sat: 10:00 AM - 5:00 PM
- Sun: 10:00 AM - 5:00 PM

Staff Members Mentioned: Joseph, Bridget

Best Review: A customer shared that Joseph and Bridget helped them find the perfect engagement ring, expressing high praise for the couple's knowledge and the welcoming atmosphere of the store.

Worst Review: One customer recounted a disappointing experience with the store's customer service, feeling that they were treated rudely when attempting to inquire about making an appointment.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.