Jay's Fine Jewelry, Custom Engagement Rings in Port Saint Lucie , FL

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75% Score | Jay's Fine Jewelry in Port Saint Lucie FL

Jay's Fine Jewelry is a distinguished jeweler located at 1625 NW Saint Lucie West Blvd, Port Saint Lucie, FL 34986. With a reputation as Port St. Lucie's premiere full-service jewelry store, the establishment specializes in creating stunning engagement rings and offers various custom design services. The owner, Jay Garcia, along with his knowledgeable staff, including Master Jeweler Brian Garcia, who also specializes in custom designs, provide personalized attention and craftsmanship.

The shop has received a total of 61 reviews, reflecting mixed sentiments from customers. Positive testimonials frequently highlight the friendly and professional service, expertise in custom engagement ring creation, and the store's commitment to exceptional customer care. Many customers express satisfaction with the quality of the jewelry and the supportive atmosphere created by the staff.

However, some reviews note instances of dissatisfaction, such as unexpected price increases for repairs and customer service experiences that felt dismissive or less accommodating. These mixed experiences suggest an inconsistent customer engagement that could vary with individual interactions.

Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 14%
- Negative: 18%

**Best Review:** A customer praised the staff's professionalism and noted how they saved a diamond due to a damaged prong during a routine inspection. This level of care effectively alleviated worries about their jewelry and generated loyal customers.

**Worst Review:** Another customer expressed frustration after receiving a significantly higher quote for a simple repair than initially estimated, leading to a negative view of the transparency in pricing.

**Opening Hours:**
- Monday: 10:00 AM - 2:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Staff Members:
- Jay Garcia (Owner)
- Brian Garcia (Master Jeweler)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*

Positivity Score: 75%
Total Customer Feedback Reviewed: 61

Store Phone Number: 7728788134

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75%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Jay's Fine Jewelry

At Jay's Fine Jewelry in Port St. Lucie, Florida, we seem to have most of our proposals take place on our lovely, docked cruise ships. There's nothing like the comfort of our first-class cruise ship lines to put you and your partner in the right mood to pop the question. With delicious food and drinks, all their extra amenities, and a variety of docking locations, you are sure to find a perfect moment to get down on the deck and let your diamond engagement ring do the talking.

The most popular time of year to buy an engagement ring at Jay's Fine Jewelry in Port St. Lucie, Florida, is springtime or Christmastime. Of course, we are happy to help you all year round but those two seasons seem to be when our customers come swarming in. Come take a look!

It can take 2-3 weeks to create a diamond engagement ring at Jay's Fine Jewelry. We are proud of our personal service and providing the highest quality diamond engagement rings to families in our area.

At Jay's Fine Jewelry in Port St. Lucie, Florida, the thin band solitaire pave engagement ring setting with a round-cut or oval diamond is our top diamond engagement ring. It is a dazzling and brilliant, timeless look that she'll love forever.

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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

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