Kay Jewelers in Port St. Lucie has established a reputation as a reliable jeweler specializing in engagement rings and excellent customer service. Located at 1707 NW Saint Lucie W Blvd, Ste 112, Port St. Lucie, FL 34986, this location provides a variety of services, including custom and special orders, jewelry maintenance and repair, and diamond upgrades. Customers appreciate the knowledgeable staff, including individuals like Linda and Monica, who provide personalized attention and assistance throughout the ring selection process.

With a total of 164 Google reviews, customer sentiment appears generally positive, with many highlighting the attentive service and professional care received. However, some negative experiences were noted, particularly regarding wait times and communication issues.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 12%
- Negative: 13%

Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Staff members mentioned include Linda and Monica.

Best Review: A customer named Keyla expressed her satisfaction with the help she received in finding her rings, praising the friendly and attentive service.

Worst Review: Shaquanna noted frustrations with long wait times during visits, indicating that perhaps the store could improve on staffing during busy hours.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.