Jewel-Craft, located at 4122 Olympic Blvd, Erlanger, KY 41018, is a prominent jewelry service provider specializing in engagement ring creation and a variety of other jewelry services. With a solid presence in Kenton County, the store is well-regarded for its comprehensive offerings, including appraisals, custom design, laser engraving, and jewelry repairs. The experienced team at Jewel-Craft includes specialized jewelers and GIA-educated appraisers, ensuring high-quality craftsmanship and personalized service.
Overall, the store currently has 23 reviews.
Overall Sentiment from Online Customer Reviews:
Positive feedback indicates that many customers appreciate the quality of the products and the professionalism of the staff, rating them around 60%. However, some negative experiences highlight issues such as quality control and customer service, resulting in a negative sentiment percentage of 40%.
Best Review:
A customer noted the exceptional craftsmanship and customer service provided by Jewel-Craft, stating that the quality met their high standards for engagement ring creation, leading to a positive experience.
Worst Review:
Another customer expressed dissatisfaction due to a significant error in a repair job, claiming that their specific necklace was replaced with the wrong item entirely, resulting in a frustrating experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
Staff Members Mentioned:
- Earl Wesdorp (Owner)
Positivity Score: 60%
Total Customer Feedback Reviewed: 23
Store Phone Number: 8592822400