The Jeweled Bird in Wheeling, West Virginia, is a renowned destination for jewelry enthusiasts, particularly those seeking custom engagement ring creation. Located at 136 Edgewood St, this unique store operates out of a beautifully transformed former church, presenting a warm and appealing atmosphere for shoppers. The establishment boasts a strong reputation for exceptional customer service, particularly the personalized attention provided by staff member Samuel, who is frequently praised for his assistance in crafting meaningful engagement rings.

Reviews cover a range of experiences, with a total of 32 reviews highlighting both positive and negative sentiments. On the positive side, many customers commend the knowledgeable staff and the shop's diverse selection of jewelry and gifts. They appreciate the personal touch and the willingness of staff to assist in special requests, like ordering items to meet customer needs in a timely manner. For instance, one customer noted the fantastic service received while creating a custom engagement ring, emphasizing the personal attention given.

Conversely, negative feedback includes some logistical issues, such as customers feeling frustrated when no one responded to the doorbell. An instance was mentioned where a customer felt neglected despite the store being open, highlighting a need for better customer accessibility at times.

Overall Sentiment from Online Customer Reviews:
Positive: 84%
Neutral: 8%
Negative: 8%

The overall sentiment reflects a generally favorable view, with the majority of customers expressing satisfaction with their experiences.

Best Review:
Vicki praised the selection and service at The Jeweled Bird, highlighting a fantastic range of products and the attentive nature of the staff.

Worst Review:
Mike mentioned being disappointed with the service, as he felt ignored when he attempted to enter the store, citing issues with accessibility.

**Opening Hours:**
- Monday: Closed
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 10 AM - 6 PM
- Sunday: By Appointment

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.