Jewelry & Watch Company, located at 1223 Market St, Wheeling, WV 26003, is a well-regarded jeweler in Ohio County, specializing in engagement ring creation and a variety of jewelry repair services. The business, praised for its friendly and knowledgeable staff, has garnered high ratings, reflected in a total of 195 reviews. Customers frequently highlight the exceptional craftsmanship and personalized service provided by Carol and Joseph, emphasizing their willingness to collaborate closely on custom engagement ring designs.

The store operates within a welcoming atmosphere, with notable emphasis on trustworthiness and customer care. Reviewers appreciate that all repairs are done on-site, ensuring that jewelry remains in the care of the staff throughout the process. Highlights of the services offered include custom jewelry design, engagement ring resizing, and general jewelry repairs, making it a go-to spot for various jewelry needs.

The overall sentiment from online customer reviews is overwhelmingly positive.
- Positive feedback: 95%
- Neutral feedback: 4%
- Negative feedback: 1%

Best Review: Susan commended the shop for its honest service, highlighting the personal connection the owners strive to create with each client, making them feel valued as they discuss jewelry preferences.

Worst Review: Sal noted that while the service was friendly and efficient, the cost to repair one of the watches was deemed higher than its value, which could be seen as a downside for some shoppers.

Operating Hours:
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 10 am – 5 pm

Staff members include Carol and Joseph.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.