Jeweler By Design Custom, located at 40750 Symphony Park Ln, Murrieta, CA 92562, specializes in creating exquisite engagement rings tailored to each customer's unique vision. With a focus on personalized service, the family-owned business is led by Marco, a skilled jeweler with over 44 years of experience in the industry. The shop has garnered 77 reviews reflecting a generally positive atmosphere, with many customers praising the quality of craftsmanship and attentive customer service.
Customers frequently commend Jeweler By Design for its custom engagement ring designs, where the process includes detailed consultations to bring individual ideas to life through expert craftsmanship and artistry. The team is known for their honesty, integrity, and remarkable attention to detail, ensuring that each piece not only meets but exceeds expectations.
However, some reviews mention experiences of miscommunication regarding timelines, suggesting that while the service is excellent, there may be occasional delays.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 7%
Negative: 5%
**Opening Hours**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
**Staff Members**
- Marco
Best Review:
A customer highlighted that the staff at Jeweler By Design was exceptional in creating a custom engagement ring, exceeding expectations with their quality and attention to detail. They expressed utmost satisfaction with the entire design process and the final product delivered.
Worst Review:
A reviewer shared a negative experience regarding a lengthy wait for an appraisal and mentioned dissatisfaction with communication about delays. They felt frustrated with how the situation was handled but acknowledged that the staff was courteous throughout.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91.5%
Total Customer Feedback Reviewed: 77
Store Phone Number: 9516775566