Schilber's Jewelry Castle, located at 26636 Margarita Rd, Ste 101, Murrieta, CA 92563, is a well-regarded jeweler specializing in engagement ring creation and other jewelry services. With a solid rating of 4.3 based on 20 reviews, the store emphasizes quality craftsmanship and customer service. The staff have earned positive feedback for their knowledgeable assistance and quick, reliable repairs, particularly from Jim, the onsite watchmaker with 35 years of experience.

The jeweler offers a variety of services, including custom engagement rings, jewelry repair, and watch repair, catering primarily to clients seeking higher-end pieces.

However, some reviews reveal a mix of experiences. Positive sentiments highlight attentive customer service and successful item repairs. Notably, a customer praised the store's efficient turnaround in creating a special ring. Conversely, negative feedback recounts unpleasant encounters with staff and the closure of the business which has led customers to seek alternatives.

Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 20%
Negative: 8%

Best Review: Gregory noted the store's permanent closure but reflected positively on a past experience where he felt that customer service was lacking, leading him to choose another jeweler for his anniversary purchase.

Worst Review: Carrie expressed disappointment upon learning of the store’s permanent closure, sharing her long-standing positive experiences with watch repairs and her hopes to find Jim, the watchmaker, for future needs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

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Staff mentioned:
- Jim (watchmaker)