The Jeweler's Loupe, located at 1304 Richland Avenue W, Aiken, SC 29801, has been a prominent destination for fine jewelry and engagement ring creation since 1987. With a diverse selection of engagement rings, including diamond semi-mounts and loose diamonds, this jeweler offers personalized services designed to help customers craft their perfect rings. The knowledgeable staff is committed to providing a welcoming atmosphere for customers, ensuring a satisfying experience while navigating their extensive inventory of modern, contemporary, and vintage styles.
Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | Closed |
| Monday | Closed |
Customer reviews highlight both positive and negative experiences. The store has received a total of 167 reviews, showcasing diverse customer perspectives.
Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects a mixed atmosphere with approximately 60% positive, 25% neutral, and 15% negative feedback. Many customers appreciate the extensive selection and helpful staff, while others express dissatisfaction regarding service and pricing issues.
Best Review:
Jeremy noted the store's great collections and selections, emphasizing the positive role it plays in the community.
Worst Review:
Jennifer described a distressing incident where she felt undervalued and manipulated during a jewelry transaction, leading to a deeply unsatisfactory experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members include John, the owner, who is frequently mentioned for his customer service approach.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 167
Store Phone Number: 8036483875