KAY Jewelers, located at 437 Fabian Dr, Aiken, SC 29803-6065, with a phone number of (803) 641-1886, is a prominent jewelry store offering a wide range of services, particularly in engagement ring creation. This establishment not only provides an impressive selection of engagement rings but also emphasizes customer service, ensuring clients feel valued throughout the purchasing process. The store operates in Aiken County and has comprehensive hours throughout the week.

Operating Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

The overall customer sentiment from online reviews is a mix of praise and criticism, with a clear inclination towards positive feedback. Out of a total of 76 reviews, approximately 70% reflect positive experiences, 20% are neutral, and about 10% are negative.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Highlighting both sides of customer experiences offers a balanced perspective.

Best Review:
A customer shared that the atmosphere in the store is welcoming and that the staff, particularly a team member named Chris, provided exceptional knowledge and attentiveness, making their jewelry buying experience outstanding.

Worst Review:
Another customer, Amber, criticized the store for poor customer service, stating that they were ignored by the staff during their visit, which detracted from their experience.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.