The Jewelers Workbench, located at 999 S Washington St, North Attleborough, MA 02760, is known for its engagement ring creation and various jewelry services. With a phone number of (508) 643-4234, customers can easily reach out for consultations or repairs. Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | 12:00 PM - 6:00 PM |
| Tuesday | 12:00 PM - 6:00 PM |
| Wednesday | 12:00 PM - 6:00 PM |
| Thursday | 12:00 PM - 6:00 PM |
| Friday | 12:00 PM - 6:00 PM |
| Saturday | 12:00 PM - 6:00 PM |
| Sunday | Closed |
The Jeweler's Workbench offers a range of services, particularly focusing on jewelry and watch repairs, custom jewelry design, and engraving. Many reviews highlight the staff's commitment to customer service, praising how the owner actively engages with clients and is knowledgeable about jewelry care.
However, the shop has garnered mixed feedback. Positive reviews often mention quick service and reasonable prices, particularly for watch battery replacements and ring resizing. Many customers appreciate the personal attention given to each piece, resulting in satisfactory repair works and newly created items.
Conversely, some customers have expressed dissatisfaction with the workmanship, citing issues like mismatched gold colors and poor customer service during consultations. These negative experiences indicate that while the jeweler can excel in specific areas, there may be inconsistencies in quality.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 25%
- Negative: 30%
Best Review: A customer named Kim praised the jeweler for resizing her engagement ring on the same day and noted the reasonable price and quality of service, contrasting earlier experiences where other jewelers claimed it couldn't be done.
Worst Review: Scott had a less favorable experience, reporting that his ring was ruined during sizing, and felt the lack of accountability from the jeweler was disappointing.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 26
Store Phone Number: 5086434234