Tower Square Jewelers, located at 93 Commonwealth Ave, North Attleborough, MA, is a highly regarded jewelry store specializing in custom engagement ring creation and comprehensive jewelry services. With over 20 years of experience in the industry, owners John and Adam have built a reputation for exceptional customer service and quality craftsmanship. They cater to a variety of needs, including appraisals, watch repairs, and custom jewelry designs, which makes them a go-to choice for couples seeking the perfect engagement ring.
The shop boasts a remarkable average rating of 4.9 based on 35 reviews across various platforms, displaying a strong positive sentiment within the community.
Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 6%
- Negative: 2%
Positive reviews highlight the shop's knowledgeable staff and their willingness to create custom designs that cater to personal preferences. Customers consistently praise the team for their genuine care and attention to detail, making each client feel valued throughout the buying process. However, a few negative reviews mention dissatisfaction with unexpected repairs that were perceived as costly or not up to expectations.
**Best Review:** Timothy noted the friendly and helpful staff at Tower Square Jewelers, emphasizing the vast selection of options available for engagement rings.
**Worst Review:** Basem expressed frustration with an experience involving a watch repair, citing poor handling that led to scratches on his item.
Operating Hours:
- Monday: Closed
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 7:00 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 4:00 PM
- Sunday: Closed
Staff Members:
- John
- Adam
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 52
Store Phone Number: 5086997855