In Randolph, MA, A Jewelers Workshop, located at 85 N. Main St., is highly regarded for its engagement ring creation and exceptional customer service. Owner Gary Abrams, a skilled goldsmith with over 40 years of experience, focuses on custom jewelry design and meticulous repairs. Customers appreciate the hands-on, personal approach, ensuring their jewelry needs, especially for special occasions like engagements, are met with care and craftsmanship.
The store operates on the following hours:
- Monday to Friday: 9 AM - 4 PM
- Saturday: By appointment 9 AM - 1 PM
- Sunday: Closed
A Jewelers Workshop provides a range of services, including custom ring creation, repairs, and jewelry cleaning, catering to those looking for unique, personalized pieces in Norfolk County.
Customer sentiments from online reviews are generally positive. Out of 89 reviews analyzed, approximately 87% reflect a positive experience, focusing on Gary's professionalism and the quality of work. Around 6% of reviews contain neutral remarks, while 7% are negative, primarily concerning customer service issues or pricing frustrations.
Overall Sentiment from Online Customer Reviews:
- Positive: 87%
- Neutral: 6%
- Negative: 7%
Best Review:
Nina highlighted how A Jewelers Workshop specializes in custom design work and praised the impeccable quality of their jewelry, indicating a long-term trust in Gary and his team.
Worst Review:
Gailslist expressed dissatisfaction with a repair job stating that the workmanship was poor and drew attention to a specific issue with a chain repair that did not meet expectations.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|----------------|---------------------------|
| Monday | 9 AM - 4 PM |
| Tuesday | 9 AM - 4 PM |
| Wednesday | 9 AM - 4 PM |
| Thursday | 9 AM - 4 PM |
| Friday | 9 AM - 4 PM |
| Saturday | By appointment 9 AM - 1 PM|
| Sunday | Closed |
Staff member: Gary Abrams
Positivity Score: 90%
Total Customer Feedback Reviewed: 89
Store Phone Number: 7819866663