The Jewelry Box, located at 104 W Belt Line Rd, Ste 8, Cedar Hill, TX 75104, operates in Dallas County and specializes in custom jewelry creation and repairs, including engagement rings. Customers have noted the establishment's family-operated atmosphere, with a mix of overall servicing options that cater to a variety of jewelry needs. The store offers watch repairs, eyeglass repairs, and resizing services as part of its comprehensive jewelry offerings.

In total, 96 reviews were examined to provide insight into the customer experience at this jeweler.

Overall sentiments from online customer reviews:
- Positive: 35%
- Neutral: 20%
- Negative: 45%

Positive reviews often commend the friendly service and the quality of jewelry repairs, with customers expressing satisfaction when they received attentive assistance. Notably, some reviews highlight the craftsmanship of created items and the value presented in services.

However, negative feedback frequently addresses significant concerns regarding repairs and the quality of work, particularly involving custom creations and resize jobs. Many customers reported dissatisfaction with the results they received, indicating that the repair quality did not meet their expectations.

Best Review: Gwendolyn praised the friendly staff and professional service, expressing appreciation for the quality of their knowledge and assistance during her jewelry repairs.

Worst Review: Angela criticized the poor results of the resizing on her wedding band, leading to further costs for repairs due to the initial craftsmanship.

Operating Hours:
| Day | Hours |
|-----------|----------------|
| Thursday | 10 AM – 7 PM |
| Friday | 10 AM – 7 PM |
| Saturday | 10 AM – 5 PM |
| Sunday | Closed |
| Monday | 10 AM – 7 PM |
| Tuesday | 10 AM – 7 PM |
| Wednesday | 10 AM – 7 PM |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.