KAY Jewelers, located at 305 W FM 1382, Suite 700, Cedar Hill, TX 75104, offers an extensive range of services focused on engagement ring creation and jewelry maintenance, making it a go-to destination for couples looking for exquisite pieces. With a commitment to superior customer service, the knowledgeable staff aids customers in selecting the perfect engagement ring, alongside providing custom and special order services as well as appraisals. The store is known for its welcoming environment, where clients can expect personalized attention while browsing their selection.

Operating in Dallas County, KAY Jewelers is open:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
The sentiment analysis of the reviews indicates a predominantly positive atmosphere, with approximately 68% positive feedback, 18% neutral, and 14% negative sentiments among the 172 reviews analyzed.

Best Review:
Michael highlighted the excellent service provided by the staff at KAY Jewelers, appreciating their attentiveness and help throughout the process of selecting his engagement ring.

Worst Review:
Gregory expressed dissatisfaction with the customer service, stating that after making a purchase, he felt neglected and undervalued, experiencing a lack of follow-up and assistance.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.