Jewelry By Michele is a distinguished jeweler located at 921 Montauk Hwy, Shirley, NY 11967. Renowned for its custom engagement ring creation, the store has been a staple on Long Island for over 40 years. The team at Jewelry By Michele specializes in a wide range of services, including custom jewelry design, watch repairs, jewelry cleaning, and appraisals. The owner, Michele, is particularly recognized for her personalized customer service, ensuring that each client feels welcomed and informed throughout their buying process.

Based on 58 reviews, the general customer sentiment is largely positive, with a few notable criticisms.

Overall Sentiment from Online Customer Reviews:
- Positive: 72%
- Neutral: 13%
- Negative: 15%

Positive reviews highlight the outstanding attention to detail, quality of service, and the array of options available for engagement rings. Customers appreciate the friendly atmosphere and the willingness of the staff to assist in creating custom pieces. Conversely, negative reviews point to occasional issues regarding customer service, particularly related to staff attitudes and problem resolution.

Best Review:
A customer named Lou commended Michele for her honesty and reliability, noting that her approach made him feel like family during the process of selling gold.

Worst Review:
In a contrasting view, a reviewer named Dawn expressed frustration over a negative interaction with the staff, describing a lack of professionalism that made her reluctant to return.

Operating Hours:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: Closed
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.