Jewelry Concepts, Cranston, RI

Jewelry Concepts, located at 41 Western Industrial Drive, Cranston, RI 02921, is a renowned jeweler specializing in the creation of custom engagement rings and personalized jewelry. The store offers extensive services, including innovative design capabilities that cater to individual customer specifications. This family-owned business, founded by Earl and Bonnie Feeney back in 1985, prides itself on high-quality manufacturing and an impressive track record of customer satisfaction.

The range of services includes fine jewelry design, fashion jewelry trends, and personalized pieces, appealing to a broad clientele. Jewelry Concepts aims to bring unique and sentimental expressions to life, particularly for engagements and special occasions.

Operating hours are as follows:
- Thursday: 10 am – 4:30 pm
- Friday: 10 am – 4:30 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 10 am – 4:30 pm
- Tuesday: 10 am – 4:30 pm
- Wednesday: Closed

The customer sentiment surrounding Jewelry Concepts reveals a mix of opinions.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%

The reviews indicate both positive feedback regarding the quality and creativity of their engagement rings, coupled with some dissatisfaction related to order issues.

Best Review:
John highlighted that the quality of the engagement ring he received was exceptional, praising the unique design and the attention to detail the staff provided.

Worst Review:
Chello expressed frustration over receiving repeated unwanted items and difficulty in canceling an order, which left a negative impression regarding customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members include Earl and Bonnie Feeney.