Roman Jewelers, located at 1000 Reservoir Ave in Cranston, RI, operates as a premier destination for engagement ring creation and a variety of jewelry services. The shop, family-owned since 1995 and run by Vladimir Suslovich, emphasizes a tailored approach to customer interactions, particularly in the engagement ring market.

Overall, the sentiment from online customer reviews presents a mixed perspective. Out of 46 reviews analyzed, approximately 37% were positive, 21% were neutral, and 42% were negative. Customers appreciated the personalized service and the quick response times, particularly highlighting the attentiveness of staff when crafting custom engagement rings. However, negative feedback often focused on perceived dishonesty regarding valuations and unprofessional interactions with some staff members, suggesting room for improvement in customer relations.

Opening Hours:
| Monday | 10 AM - 3 PM |
|-----------|----------------|
| Tuesday | 10 AM - 3 PM |
| Wednesday | 10 AM - 3 PM |
| Thursday | 10 AM - 3 PM |
| Friday | 10 AM - 3 PM |
| Saturday | 10 AM - 2 PM |
| Sunday | Closed |

Staff Member:
- Vladimir Suslovich

Best Review:
A customer named Dina praised the efficiency and professionalism of the staff, noting the quick service she received while exploring options for her engagement ring. She emphasized her satisfaction with the knowledgeable approach that made her feel well taken care of.

Worst Review:
Josh shared a negative experience where he felt undervalued and was offered significantly less for his jewelry than he believed it was worth. He felt the staff's attitude was dismissive and unhelpful, leading him to recommend avoiding the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.