Jewelry Express in Lake Wales FL

Jewelry Express, located at 401 Eagle Ridge Dr, Ste 200, Lake Wales, FL 33859, operates within Polk County and specializes in a range of services, prominently including the creation of stunning engagement rings. The store is known for its welcoming atmosphere and knowledgeable staff, which has led to many positive customer experiences. The owner and jeweler, Kymm, along with his wife, have been praised for their professionalism and dedication to customer service.

In total, 30 reviews were reviewed to gather insights about this jeweler. Customers have commended the store for its fair prices, friendly service, and the quality of repairs. One review highlighted that Jewelry Express offers various types of jewelry and can order specific designs, which makes it a great option for anyone looking to customize an engagement ring. However, some feedback indicated that service times can be slower than preferred, and there were concerns regarding craftsmanship in certain repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 10%
Negative: 25%

The overall response to Jewelry Express has been generally favorable, with many customers expressing satisfaction with the quality of service and products.

Best Review:
Nancy praised Jewelry Express for its variety of jewelry offerings and emphasized her long-term trust in the store for quality jewelry purchases.

Worst Review:
Amanda expressed disappointment regarding a repair to her engagement ring, stating that the replacement stone was noticeably smaller than expected and that the jeweler did not adequately address her concerns.

Operating Hours:
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 11 AM - 7 PM
- Sunday: 11 AM - 7 PM
- Monday: 11 AM - 7 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.