Here lies a notable jeweler showcasing an impressive ability to create custom engagement rings. Jewelry Express, located in Oxford, Alabama, operates within Quintard Mall at 700 Quintard Dr. With a phone contact of (256) 835-6808, this store prides itself on a wealth of expertise, having served customers since 1992. The experienced staff is known for their dedication to offering quality merchandise at competitive prices, providing an inviting atmosphere for those seeking engagement and wedding rings.
Customer feedback reflects a blend of positive and negative sentiments. Overall, the reviews detail a store that balances affordability with varying customer satisfaction regarding service and product reliability.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Many users praise the knowledgeable staff for their customer service and ability to find the right pieces, particularly highlighting memorable experiences in selecting engagement rings. Conversely, some customers report dissatisfaction with the exchange policy and product quality, particularly concerning warranty service.
Best Review:
A customer named Marrius commended Jewelry Express for their exceptional experience, highlighting great service, good prices, and the store's reliability for all jewelry needs.
Worst Review:
Michael expressed frustration regarding his purchase of watches that failed to work properly, lamenting the lack of a refund or exchange option for his disappointing experience.
Operating hours are as follows:
- Monday to Saturday: 11 AM - 7 PM
- Sunday: Closed
Staff members are not specifically named in the reviews.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 51
Store Phone Number: 2568356808