G & S Jewelry Manufacturing in Albuquerque, NM, is a jewelry manufacturer with a focus on bespoke engagement ring creation and superior craftsmanship. Located at 10016 Cochiti Rd SE, Albuquerque, NM 87123, the store operates under the phone number (505) 293-7398. The professional environment, led by George, has garnered a mix of positive and negative feedback from customers.
Positive reviews often highlight excellent service and a commitment to quality work, with customers appreciating the timely delivery and courteous staff, particularly praising the friendly interactions and professional atmosphere.
Conversely, the negative sentiment reveals issues with customer service, particularly concerning delays in repairs and a lack of communication. There are reports of significant waiting times for custom pieces and dissatisfaction with follow-ups. Some patrons warn of a current trend suggesting the shop may be nearing closure or operating with reduced capacity, which has raised concerns among returning customers.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
**Highlight Reviews:**
**Best Review:** Elijah Velasquez commended the jeweler for their excellent service, high-quality work, and friendly team, making it a noteworthy choice for personalized projects.
**Worst Review:** Tane expressed frustration over the long wait for a ring repair, criticizing the lack of communication and accusing the owner of being unresponsive, raising concerns about potentially lost items.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|------------------------|
| Monday 8:00 AM - 4:30 PM |
| Tuesday 8:00 AM - 4:30 PM |
| Wednesday 8:00 AM - 4:30 PM |
| Thursday 8:00 AM - 4:30 PM |
| Friday 8:00 AM - 4:30 PM |
| Saturday Closed |
| Sunday Closed |
Staff Members:
- George (Owner)
Positivity Score: 50%
Total Customer Feedback Reviewed: 26