Kay Jewelers, located at 4964 Lapalco Blvd., Ste. A, Marrero, LA 70072, operates as a prominent jewelry store specializing in engagement ring creation and various jewelry services. The store provides a range of offerings including custom and special orders, jewelry maintenance and repairs, diamond upgrades, gold exchange, and appraisals. With a commitment to exceptional customer service, the knowledgeable staff is dedicated to assisting customers in selecting the perfect pieces for any occasion.

Operating in Jefferson Parish, Kay Jewelers has garnered notable reviews, with a total of 37 customer feedbacks analyzed to create this overview. The store's friendly atmosphere and attentive staff have left many customers satisfied, although there have been occasional reports of service discrepancies.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

The staff members noted in reviews include Bethany, who is praised for her attentive service, while other staff have also been recognized for their professionalism and helpfulness.

Best Review: A customer highlighted how Bethany provided attentive and knowledgeable service, ensuring that any initial issues with their order were swiftly resolved, resulting in a positive shopping experience.

Worst Review: One customer expressed frustration over a ring resizing incident, claiming that the store mismanaged the repair and did not provide clear communication during the process.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.