Jewels and Gems is a distinguished jewelry store located at 732 Grand Ave, Glenwood Springs, CO 81601. Renowned for its exquisite engagement ring creation and personalized service, the store has been a staple in the community since its inception in 1984. Under the ownership of Cheryl Guay, the store offers an extensive range of engagement rings, bridal, and anniversary pieces, along with custom jewelry design and repair services.

Customers appreciate the knowledgeable and friendly staff, highlighting their expertise in assisting with jewelry repairs, watch battery changes, and bespoke engagements. Overall, the store has garnered a positive reputation for its selection, pricing, and attentive service.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 18%
Negative: 14%

The majority of online reviews highlight the helpfulness of the staff and the quality of the jewelry, while a few express dissatisfaction with individual experiences, particularly concerning customer service.

Best Review:
Cris Hauskins commends Jewels and Gems for its diverse selection and great service, emphasizing the competitive prices offered.

Worst Review:
Voin Drakon details a frustrating encounter with the owner, describing a lack of attention to his questions and feeling dismissed during his visit.

Operating Hours:
- Tuesday to Thursday: 10 AM – 5 PM
- Friday and Saturday: 10 AM – 6 PM
- Sunday: 10 AM – 5 PM
- Monday: 10 AM – 5 PM

Staff member mentioned: Cheryl Guay

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.