Jewels by Aram, located at 1225 S Diamond Bar Blvd, Diamond Bar, CA 91765, offers exceptional services in creating personalized engagement rings and other fine jewelry. With a solid reputation in the area, the jeweler is known for its artisanal craftsmanship and dedicated customer service. The owner, Aram, has a long-standing presence in the jewelry business and is praised for creating custom pieces that blend old materials into new, unique designs.

The store operates in Los Angeles County and has garnered a mixed response from customers, with a total of 19 reviews analyzed for this overview. Many appreciate the quality and reasonable pricing of the services, particularly for engagement ring creation and custom jewelry. Customers often remark on Aram's professionalism and skill, suggesting he stands behind his work and offers good value.

However, there are concerns regarding customer service experiences, especially in situations involving repairs and communication about costs or product quality. Some customers have noted dissatisfaction with how issues were handled, suggesting that there may be inconsistencies in service that need to be addressed.

Overall Sentiment from Online Customer Reviews:
The general sentiment is mixed, based on the reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

**Opening Hours:**
- Monday - Saturday: 10 AM - 6 PM
- Sunday: Closed

**Staff Members:**
- Aram (Owner)

Best Review:
Scott mentioned that Aram was still operational even after relocating to a shoe repair shop next door to the original location, expressing satisfaction with quick service for watch battery changes.

Worst Review:
George criticized the store's customer service after a battery replacement damaged his watch, highlighting a lack of accountability from the owner.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.