Milan Jewelers, located at 23353 Golden Springs Dr, Diamond Bar, CA 91765, operates in Los Angeles County and specializes in engagement ring creation alongside a variety of jewelry services. The store, family-owned since 1991, is known for offering a unique selection of jewelry and personalized service.

Customers have shared 27 reviews regarding their experiences with Milan Jewelers. Positive feedback highlights the polite and friendly nature of the staff, suggesting that the store offers a nice variety of jewelry and excellent customer service. Many reviews commend the quality of jewelry repairs and custom work, emphasizing the family's commitment to customer satisfaction and their attention to detail in engagement ring design.

Conversely, negative reviews indicate concerns over customer service, with some individuals citing unprofessional experiences and dissatisfaction with the quality of jewelry. Critiques often focus on perceived dishonesty regarding pricing and repairs, along with reports of rude interaction from the owner and staff.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 30%
Negative: 20%

Best Review:
Ana Singh expressed high satisfaction with the jewelry's quality and the excellent customer service provided by the staff, indicating a strong recommendation for others looking for engagement rings.

Worst Review:
Manan B. described a disappointing experience, reporting poor customer service from the owner and dissatisfaction with the work done on a necklace, leading to a recommendation against visiting the store.

**Operating Hours**:
Monday: Closed
Tuesday: Closed
Wednesday: 11 AM - 5 PM
Thursday: 11 AM - 5 PM
Friday: 11 AM - 5 PM
Saturday: 11 AM - 5 PM
Sunday: 11 AM - 5 PM

Staff members mentioned include Praful and Geetha, who are noted for their family-oriented approach and long-standing relationship with many local customers.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.