Jimmy's Fine Jewelry, located at 5495 Jimmy Carter Blvd, Suite F119, Norcross, GA 30093, operates within Gwinnett County and specializes in engagement ring creations alongside a selection of high-quality diamond jewelry at competitive prices. The store offers custom jewelry services, timepieces, and jewelry repair. Customers can reach them at 770-368-8899.
The establishment has received 32 reviews, reflecting a mix of experiences from clients. Positive feedback highlights the friendly customer service and great prices on jewelry, with many customers expressing trust in the staff, particularly in achieving their vision for engagement rings. Reports indicate an excellent choice for those looking to create personalized pieces, often returning to the store for future jewelry needs.
Conversely, some reviews express concerns regarding the quality of craftsmanship and customer service. Issues mentioned include the selling of stones that were inadequately certified and complaints of diamonds falling out of settings. Customers have also noted a lack of attention from staff during visits.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%
Best Review:
Andy commended the trustworthiness of the staff and the personalized attention his wife and he received while purchasing their engagement ring, expressing confidence in the quality and pricing.
Worst Review:
Tom raised concerns about allegedly receiving counterfeit certifications for diamonds, indicating dissatisfaction with the store's customer service when attempting to resolve issues with the quality of their purchase.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: Closed
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: 10 AM - 6 PM
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 32
Store Phone Number: 7704520789