Minh Ngoc Jewelry, Norcross, GA

Minh Ngoc Jewelry, located at 5495 Jimmy Carter Blvd, Ste A-12, Norcross, GA 30093, operates under the ownership of Sean Pham. This respected jeweler specializes in engagement ring creation and offers an array of jewelry services, including custom designs and repairs. The store is known for its welcoming atmosphere and knowledgeable staff who prioritize customer satisfaction. Customers have noted the shop's commitment to providing high-quality jewelry at competitive prices.

The store has received a total of 96 reviews. Many positive sentiments highlight the exceptional service provided by the staff, particularly praising Sean for his patience and expertise in guiding customers through the engagement ring selection and creation process. It is frequently mentioned that the prices are fair and the craftsmanship is commendable. Some customers remark on their pleasant shopping experience, emphasizing the wide variety of beautiful pieces available.

However, there are a few negative reviews that indicate dissatisfaction with the customer service, specifically addressing instances where customers felt that the staff could have been more attentive or accommodating in certain situations. A customer also expressed frustration over an issue with a diamond that had fallen out, citing a lack of assistance.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review: Steve expressed his gratitude for the great quality, prices, and exceptional service he received at Minh Ngoc Jewelry, highlighting the positive experience he had during his visit.

Worst Review: Nam reported a frustrating experience where a diamond fell out after a year of wearing a ring, indicating that the response from the store was not satisfactory and added to his dissatisfaction.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| Tuesday: 9:30 AM – 6 PM |
| Wednesday: 9:30 AM – 6 PM |
| Thursday: 9:30 AM – 6 PM |
| Friday: Closed |
| Saturday: Closed |
| Sunday: 9:30 AM – 6 PM |
| Monday: 9:30 AM – 6 PM |

Staff: Sean Pham