Joe Kassab Jewelers in Happy Valley OR

Joe Kassab Jewelers, located at 12000 SE 82nd Ave #2068, Happy Valley, OR 97086, is a renowned family-owned jewelry store specializing in custom engagement ring creation and repair services. With a history stretching over 50 years, the business is recognized for its commitment to quality and craftsmanship. Customers often commend the knowledgeable staff for their exceptional service and personalized approach to designing engagement rings. The store operates within Clackamas County.

The business currently holds 64 customer reviews, reflecting mixed sentiments from patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 18%
Negative: 8%

Positive reviews highlight the beautiful craftsmanship of the engagement rings and the helpfulness of staff, particularly in the customization process. Many customers appreciate the quick service, especially for repairs, and emphasize the shop's commitment to customer satisfaction.

On the other hand, negative reviews mention frustrations with the quality of repairs and customer service, suggesting that users felt their expectations were not consistently met.

Best Review:
Dani praised Joe Kassab Jewelers for their impressive customer service, highlighting the knowledgeable staff and their ability to create beautiful pieces tailored to customer preferences.

Worst Review:
Stephen expressed disappointment regarding a custom order, claiming that the final product did not meet his expectations and was of lesser quality than anticipated.

**Operating Hours:**
- Monday: 11:00 AM – 8:00 PM
- Tuesday: 11:00 AM – 8:00 PM
- Wednesday: 11:00 AM – 8:00 PM
- Thursday: 11:00 AM – 8:00 PM
- Friday: 10:00 AM – 9:00 PM
- Saturday: 10:00 AM – 9:00 PM
- Sunday: 11:00 AM – 7:00 PM

Staff members mentioned include Melinda and the owner Joe Kassab.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.