John John's Jewelers, located at 1917 7th Ave N, Bessemer, AL, is a well-loved local establishment specializing in engagement ring creation and a variety of fine jewelry services. With a strong community presence since 1992, this jewelry store is known for its personal touch and commitment to customer satisfaction.
Customers often commend the friendly and knowledgeable staff, who take the time to understand individual preferences during the ring design process. Many reviews highlight the quality craftsmanship and unique options available, making John John’s a trusted option for creating custom engagement rings. However, some patrons noted a few mixed experiences regarding wait times and availability, indicating that while the service quality is generally high, there were moments of inconsistency.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 15% have described their experiences as neutral, and 5% had issues that were not resolved to their liking.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Sarah praised the exceptional attention to detail by the staff and expressed delight in how her engagement ring turned out, stating it exceeded her expectations.
Worst Review: Mark shared his disappointment regarding delays in the service, feeling that communication could have been better.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 2059889808