Johnson Brothers' Jewelry & Loan is a well-established pawn shop located at 30 S Park St, Mansfield, OH 44902, operating in Richland County. Known for its family-run atmosphere since 1992, the store offers a range of services including cash loans on jewelry, electronics, tools, collectibles, and musical instruments. A distinctive feature of the business is its expertise in engagement ring creation, making it a unique choice for individuals seeking personalized jewelry solutions.
Customers have rated Johnson Brothers' Jewelry & Loan with a mix of sentiments drawn from 12 reviews across various platforms.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 25%
- Negative: 30%
Positive reviews highlight the quality of customer service and the helpfulness of the staff, with customers appreciating the friendly atmosphere and quick response times when inquiring about products. Many express gratitude for the knowledgeable advice received during their visits.
Conversely, negative feedback points to issues with the accuracy of store hours, describing instances where the store was closed despite posted times, as well as concerns about pricing and perceived rudeness.
Best Review: Robert noted the quality of service and expressed satisfaction with a watch purchase, praising the customer service received during his transaction.
Worst Review: J Israel expressed frustration with his experience, labeling the staff as dishonest and criticizing the overall quality of business practices.
Hours of Operation:
- Monday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 3 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 12
Store Phone Number: 4195227296