Miller's Jewelry & Repair, located at 1523 Lexington Ave, Mansfield, OH 44907, operates under the ownership of Michael and Deb Miller. This family-owned jeweler has been a staple in the community since it opened in 1951 and specializes in creating exquisite engagement rings tailored to individual preferences. The dedicated staff is known for their excellent customer service, ensuring each client feels valued and understood throughout the design process.
The store offers a wide array of services, including in-house repairs, custom design, casting, appraisals, and engravings. Clients appreciate the quality and craftsmanship involved in the creations, reinforcing the store’s reputation for excellence. Positive customer reviews highlight the attentive service and the staff's ability to handle sentimental pieces with care. However, there are mentions of some customers feeling the prices are higher than at larger chain stores.
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Ben noted that the customer service at Miller's Jewelry & Repair is exceptional, detailing a highly personalized experience during the creation of an engagement ring while emphasizing the quality of the products offered.
Worst Review: A review from Brice mentioned that he found the prices to be excessively high for his needs, although he did acknowledge the variety available.
**Operating Hours**:
- Monday: 10:00 AM – 6:00 PM
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Staff Members:
- Michael Miller
- Deb Miller
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 40
Store Phone Number: 4197568700