Johnson Jewelers, located at 204 Public Square in Lafayette, TN, is a cherished local jewelry store known for its engagement ring creation services. Nestled in Macon County, this shop showcases a blend of quality craftsmanship and a friendly atmosphere, drawing in customers who appreciate personal service.
The team at Johnson Jewelers is dedicated to helping customers bring their dream rings to life. They offer a range of services, including custom jewelry design, stone settings, and repairs. Customers often rave about the attentive staff, noting their willingness to listen and guide shoppers through the design process. While the overall sentiment is overwhelmingly positive, some individuals have shared concerns regarding specific experiences, particularly relating to product replacements and service consistency.
Customer Sentiment: Approximately 80% of customers report high satisfaction, while 10% feel neutral and another 10% have had occasional issues.
Opening Hours:
Monday to Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: Closed
Best Review: Joseph praised the outstanding customer service, emphasizing the store’s commitment to fair pricing and quality pieces, particularly highlighting his elation after purchasing a bridal set.
Worst Review: Julie expressed dissatisfaction with her ring's resizing process, feeling that her issue was not adequately addressed by the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 17
Store Phone Number: 6156662144