Johnson Jewelers, located at 783 Radio Dr #100D, Saint Paul, MN 55125, is a long-standing family-owned jewelry store celebrated for its custom engagement ring creation and comprehensive jewelry services. With over 47 years in business, they specialize in designing unique engagement rings tailored to individual tastes. The store features a dedicated team, including owner Karen Johnson and staff members Laura and Ryan, who provide exceptional customer service and expertise to guide clients through the engagement ring selection process.
The store is known for its in-house goldsmiths, allowing for custom designs without the hassle of outsourcing. Johnson Jewelers also offers repair services, jewelry appraisals, and estate piece purchases, ensuring a full range of services for customers in Washington County.
Operating hours are as follows:
| Day | Hours |
|-----------|-------------------------------|
| Monday | 9:30 AM - 7:00 PM |
| Tuesday | 9:30 AM - 7:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 6:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | Closed |
### Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews displays a mixed response, with approximately 60% positive, 20% neutral, and 20% negative feedback. Many customers appreciate the knowledgeable staff and custom design options, while some express dissatisfaction regarding specific service experiences.
### Best Review:
Debra shared a positive experience at Johnson Jewelers, highlighting the helpful staff who provided guidance when deciding between setting diamonds in earrings or a ring. She felt well-informed throughout the process and enjoyed having her rings beautifully polished.
### Worst Review:
Terry recounted a distressing experience after purchasing a Rolex watch that was later identified as a counterfeit. He expressed frustration with the store's lack of support after discovering the issue, feeling misled by their sales practices.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 167
Store Phone Number: 6517354400