Kay Jewelers, located at 7150 Valley Creek Rd, Woodbury, MN 55125, offers a variety of services focused on jewelry, especially engagement ring creation and service. With a store that features a wide selection of beautifully crafted engagement rings, their knowledgeable staff is dedicated to providing a personalized shopping experience. Customers often highlight the friendly and helpful nature of the staff, including reputed members such as Ruth and Alex, who assist in guiding couples through the intricate process of selecting the perfect ring.

Operating in Washington County, the store provides numerous services, including jewelry maintenance and repair, custom and special orders, diamond upgrades, and appraisals. The rating of the store is an aggregate of over 100 reviews, reflecting a mix of positive experiences with dedicated customer service and some concerns regarding wait times and cleanliness.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Highlighted sentiments reveal a generally welcoming atmosphere, though some customers note issues with engagement ring resizing and service speed, which can be areas for improvement.

Best Review: Matthew commended the great experience and helpful staff, expressing satisfaction with the assistance received during his visit.
Worst Review: A customer named Kristin pointed out that the customer service could be better, mentioning long waiting times to be acknowledged when dropping off jewelry for repair.

| Operating Hours |
|------------------------- |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff Members:
- Ruth
- Alex

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.