K & C Jewelry, located at 6713 Fresh Pond Rd, Ridgewood, NY 11385, is a highly regarded jeweler, especially renowned for its engagement ring creation and custom design services. Customers praise the exceptional quality of both the products and the personalized service offered by the owner, Fernando, and his team. With a solid rating of 4.5 based on 15 reviews, this family-owned business has built a reputation for treating customers like family, ensuring a welcoming and accommodating shopping experience.

The store is noted for its ability to help clients design exquisite engagement rings, offering tailored advice and extensive options for settings and stones. Many reviews mention the professional and attentive service provided by the staff, who are committed to making each customer's vision a reality.

However, there have been some concerns raised regarding the store's return policy and customer service in specific instances. One reviewer expressed dissatisfaction due to a perceived lack of transparency about store policies during a return attempt.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Opening Hours:
- Monday: 10:30 AM - 6:30 PM
- Tuesday: 10:30 AM - 6:30 PM
- Wednesday: 10:30 AM - 6:30 PM
- Thursday: 10:30 AM - 6:30 PM
- Friday: 10:30 AM - 6:30 PM
- Saturday: 10:30 AM - 6:00 PM
- Sunday: Closed

Staff Members:
- Fernando

Best Review:
A customer named Danielle highlighted the remarkable service she received while updating her engagement ring. She noted the personalized attention from Fernando, who helped her select a beautiful new setting while providing insights on costs, which enhanced her overall experience.

Worst Review:
A reviewer named Nat expressed serious concerns regarding the store’s return policy. He felt that the owner was unyielding and not transparent about the policies regarding refunds, leading to a frustrating experience after purchasing a jewelry item.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.