K & M Jewelry, located at 507 Meeting St, West Columbia, SC 29169, is highly regarded for its dedication to customer service and expert craftsmanship in engagement ring creation. With a commendable rating of 4.7 from 48 Google reviews, customers frequently highlight the store's fair pricing and speedy service. The owner, Frank, is noted for his friendly demeanor and extensive knowledge about jewelry, enhancing the experience for customers seeking personalized engagement rings or custom pieces.

The range of services offered includes jewelry repair, where customers have expressed satisfaction with the quality of work. Reviews also mention the store's commitment to ensuring a positive shopping experience, with many patrons praising the helpfulness and professionalism of the staff.

However, a few customers have reported issues regarding the durability of the jewelry, suggesting that some pieces may not meet expectations for longevity. These mixed reviews underscore the importance of customer expectations and the willingness of the store to address concerns.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday: 12–5 PM
- Tuesday: 10 AM–5 PM
- Wednesday: 12–5 PM
- Thursday: 10 AM–5 PM
- Friday: 10 AM–5 PM
- Saturday: 10 AM–3 PM
- Sunday: Closed

Best Review:
Katie praised K & M Jewelry for their fair pricing and speedy service, emphasizing the wonderful family-owned atmosphere and the stunning quality of the work done on her engagement ring.

Worst Review:
Aliyah expressed disappointment over the fragility of the jewelry she purchased, indicating that multiple pieces had broken within a short time, leading her to question the quality of the items sold.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.