Phelps Jewelers, located at 950 Sunset Blvd, West Columbia, SC 29169, is a family-owned jewelry store celebrated for its exceptional engagement ring creation and excellent customer service. The team, known for their craftsmanship, provides a range of jewelry repair services and custom jewelry design. This jeweler has garnered a reputation for attention to detail, with reviews highlighting the skill and artistry put into custom engagement rings. Customers particularly appreciate the friendly and knowledgeable staff, which includes Steve and Trish, who are praised for their willingness to assist and ensure satisfaction.

Operating in Lexington County, Phelps Jewelers is open Tuesday to Friday from 10 AM to 5 PM, and Saturday from 10 AM to 1 PM. The store is closed on Sundays and Mondays.

Phone: 803-794-1444

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlights from the reviews include enthusiastic recommendations based on the store's friendly staff and quality products, contrasted by a few negative experiences mentioned regarding delays in service or dissatisfaction with previous transactions.

Best Review: Taylor noted the super friendly staff who quickly fixed a cherished ring while even cleaning it, enhancing the overall experience.

Worst Review: David expressed dissatisfaction after a past incident where several pieces of jewelry were not returned, indicating a serious lapse in service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 1 PM
- Sunday: Closed

Staff Members:
- Steve
- Trish