K E Butler & Co Jewelers, located at 1303B E 1st St, Vidalia, GA 30474, provides exceptional services for creating custom engagement rings. With a legacy since 1955, this family-owned jeweler specializes in diamonds sourced directly from Antwerp, Belgium. The store, with a warm and welcoming atmosphere, offers personalized design consultations, ensuring each piece reflects the customer's vision.
With 173 reviews, K E Butler & Co boasts a reputation for outstanding customer service. Positive sentiments highlight the staff's friendliness, professional expertise, and the quality of custom designs. Many customers commend the owners, Kathy and Earl Butler, for their dedication and creativity in crafting stunning pieces that symbolize love and commitment.
However, a few reviews mention longer-than-expected turnaround times for custom projects, indicating room for improvement in communication regarding timelines.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
**Opening Hours**:
- Tuesday - Friday: 10 AM - 6 PM
- Saturday: Appointment Only
- Monday: Appointment Only
- Sunday: Closed
**Staff Members Mentioned**:
- Kathy Butler
- Earl Butler
Best Review:
A customer praised the jeweler for their compassionate and attentive service, particularly during the design process of a custom diamond necklace, highlighting the staff's commitment to customer satisfaction.
Worst Review:
A reviewer expressed disappointment regarding the lengthy time taken to complete a custom engagement ring but still acknowledged the friendly service received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 173
Store Phone Number: 9125373623
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.