Kachina Fine Jewelry located at 10001 W Bell Rd Ste 125, Sun City, AZ 85351, operates under the ownership of Richard Engelgau. This jewelry store specializes in creating engagement rings and offers a variety of services, including jewelry repairs, the design of Native American jewelry, and watch batteries. The store boasts an inviting atmosphere, making it a great option for those seeking personalized service.
With a total of 15 reviews analyzed for this overview, the sentiments towards Kachina Fine Jewelry reveal a mixture of satisfaction and disappointment from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 20%
Negative: 25%
Highlighted reviews from the analysis show a clear divide in customer experiences. Many customers have praised the friendly service and reasonable pricing for repairs, highlighting the store's strengths in personal engagement and affordability. Conversely, a significant number of reviews pointed out issues with repair quality and service expectations not being met.
Best Review:
Shannon noted the affordability of repair prices and the pleasant demeanor of the staff, appreciating the great service received.
Worst Review:
Bill described a negative experience, expressing dissatisfaction with the quality of jewelry repairs and feeling overcharged, specifically pointing out the poor condition in which his items were returned.
Operating hours for Kachina Fine Jewelry are as follows:
- Monday: 10:00 AM - 3:00 PM
- Tuesday: 10:00 AM - 3:00 PM
- Wednesday: 10:00 AM - 3:00 PM
- Thursday: 10:00 AM - 3:00 PM
- Friday: 10:00 AM - 3:00 PM
- Saturday: Closed
- Sunday: Closed
Staff member mentioned: Richard Engelgau
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 15