Karat Creations Jewelry is an established independent jeweler located in Texas City, Texas, with a commendable history of over 30 years in the industry. They specialize in creating unique engagement rings and custom jewelry pieces, providing a personalized touch that sets them apart. The store has received a significant number of reviews, totaling 36, highlighting a mix of customer experiences.

The first thing that stands out about Karat Creations Jewelry is its commitment to exceptional customer service, as mentioned frequently in reviews. Many customers have praised the staff's friendliness and expertise, noting how attentive they are to individual needs, making the engagement ring creation process a memorable experience. Positive sentiments dominate, with approximate scores reflecting 85% positive, 10% neutral, and 5% negative feedback.

Negative reviews primarily focus on occasional experiences related to specific service issues, where customers felt the outcome wasn't what they anticipated. However, these instances are overshadowed by the overwhelming praise for the quality of work and the welcoming atmosphere.

Located at 811 6th St N Suite 400, Texas City, TX 77590, Karat Creations Jewelry can be reached at (409) 945-9999. Their operating hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |

Staff members mentioned in reviews include Georgia and Bonnie, who are notable for their attentiveness and design expertise.

Overall Sentiment from Online Customer Reviews: Positive sentiment is reported strongly, with approximately 85% of reviews expressing satisfaction with the services offered, particularly in engagement ring creation.

Best Review: Lisa highlighted that the customer service was impeccable and found the prices unbeatable while praising the quality of their work.

Worst Review: Angela expressed disappointment in the store's selection for younger clientele, suggesting it may not cater to a broader range of customers.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.