Jared Vault Tanger Outlets Houston in Texas City TX

Jared Vault, located at 5885 Gulf Freeway, Ste. 780, Texas City, TX 77591, operates in Galveston County and specializes in creating engagement rings. This jewelry store is part of the Tanger Outlets, offering a wide selection of fine jewelry, including diamond wedding rings and watches. Customers have access to personalized services, including custom jewelry design, on-site repair, engraving, and ring sizing.

Jared Vault has received a mix of online reviews. Its staff is often praised for their helpfulness and customer service, particularly with engagement ring purchases. Numerous customers commend the expertise and friendliness of the associates working there. Staff members, including Lexi and Larissa, have been specifically recognized for their exceptional service in helping customers select meaningful pieces and providing repair services.

However, some negative feedback has been noted concerning the customer experience related to service delays and satisfaction with in-store interactions. Issues regarding communication and staff demeanor have been highlighted in lesser reviews, indicating that this aspect could be improved for a more welcoming atmosphere.

Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 15%
Negative: 11%

Best Review: A customer named Nicky praised the outstanding service from staff member Lexi, highlighting her professionalism and the exceptional experience in selecting an engagement ring.

Worst Review: A customer, Riley, expressed disappointment in the service when picking up rings after cleaning, citing a lack of organization and unhelpful behavior from the staff.

Operating Hours:
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 10:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM

Staff Members:
- Lexi
- Larissa

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.