Karrow Jewelers, Alexandria, MN

Karrow Jewelers, located at 628 Broadway St, Alexandria, MN, operates in Douglas County and has been serving the community since 1973. This family-owned jewelry store specializes in creating stunning custom engagement rings, fine jewelry, and men's wedding bands. Known for its exceptional customer service, the staff is described as knowledgeable and friendly, making the process of selecting the perfect engagement ring both enjoyable and informative. They also provide a range of other services, including jewelry and watch repairs, with free estimates offered prior to any work.

With a total of 111 Google reviews, the overall sentiment from customers is overwhelmingly positive, reflecting a score of 89% for Positive sentiments, 8% for Neutral, and 3% for Negative sentiments. The reviews highlight the store’s welcoming atmosphere, expertise, and the quality of the crafted pieces, while a few customers noted concerns about specific experiences.

{Best Review:} A customer praised the staff's efficiency and friendliness, mentioning a smooth experience while ordering and receiving a pendant much quicker than anticipated.

{Worst Review:} A different customer expressed dissatisfaction with customer service after a diamond fell out of a ring purchased roughly a year prior, feeling that their concerns were not adequately addressed.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------------|
| Monday to Friday: 9 AM – 6 PM |
| Saturday: 9 AM – 4 PM |
| Sunday: Closed |

Staff members include Michelle, who has been highlighted positively in various reviews.