Paffrath Diamond Jewelers, located at 410 30th Ave East Suite 101, Alexandria, MN 56308, offers an impressive array of services focusing on engagement ring creation and high-quality diamond jewelry. With a rich history spanning 97 years, this family-owned business prides itself on ideal cut diamonds and custom jewelry design. Customers appreciate the exceptional service provided by knowledgeable staff, particularly mentioning the expertise of Joel and Jake, who work closely with clients to realize their unique jewelry visions.

Operating within Douglas County, Paffrath Diamond Jewelers is known for its beautiful craftsmanship and commitment to customer satisfaction.

Customers have shared mixed experiences, with 13 reviews collected from various platforms.

Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 15%
Negative: 19%

While many reviews highlight the friendly atmosphere and quality service, a few have raised concerns about specific interactions with the owners regarding customer communication practices.

**Best Review:** Joan commended the jewelers for their respectful service over 12 years, noting their skill in custom creations and family-friendly atmosphere.

**Worst Review:** Cody criticized the owner for pointing out flaws in an engagement ring in a manner that he found disrespectful, leading to a negative experience.

| Opening Hours |
|---------------------|
| Monday: 9:00 AM - 6:00 PM |
| Tuesday: 9:00 AM - 6:00 PM |
| Wednesday: 9:00 AM - 6:00 PM |
| Thursday: 9:00 AM - 6:00 PM |
| Friday: 9:00 AM - 6:00 PM |
| Saturday: 9:00 AM - 3:00 PM |
| Sunday: Closed |

Staff members mentioned include Joel and Jake.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.