Dana Kathryn Jewelry, located at 12636 Ventura Blvd, Studio City, CA 91604, is a well-regarded jeweler in Los Angeles County, known particularly for its engagement ring creation and custom jewelry design. With a rating of 4.4 based on 38 reviews, the shop offers a friendly atmosphere and a wide range of unique, quality pieces.

The shop specializes in engagement rings, providing personalized service to ensure each design meets the customer's expectations. Dana, the owner, is noted for her expertise and integrity, often praised for her attention to detail and willingness to work closely with clients to craft the perfect piece. Reviews express satisfaction with the quality and variety of jewelry available, as well as the store's inviting ambiance, characterized by Dana's warm personality and helpfulness.

However, there are mixed sentiments regarding customer service experiences. While many customers commend Dana's genuine and accommodating nature, a few express disappointment with the handling of repair and engraving services, citing issues with craftsmanship and communication.

Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 15%
- Negative: 7%

Best Review: A customer highlighted Dana’s impressive ability to create custom engagement rings, emphasizing her understanding of sentimental value and fair pricing. They found her selection to be great, noting the importance of her compassionate service during a delicate purchase.

Worst Review: Another customer expressed frustration with their experience, pointing out significant mistakes in engraving on an engagement ring that led to a disappointing interaction. They felt the customer service was dismissive and unsatisfactory, which left them upset prior to their wedding.

Operating Hours:
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 5:00 PM |
| Wednesday | 11:00 AM - 5:00 PM |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |

Staff: Dana (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.