KAY Jewelers, located at 2350 N Federal Hwy., Ste. 108, Pompano Beach, FL 33062-1013, operates in Broward County and is known for its engagement ring creation and exceptional customer service. Customers appreciate the knowledgeable staff, including individuals like George, Jason, and Danari, who are recognized for their ability to guide patrons through selecting the perfect piece. The store offers a variety of services, such as custom and special orders, jewelry maintenance and repair, and personalized gifts.

The store currently holds a commendable average rating of 4.3 from 123 reviews, indicating a generally positive experience for many patrons. Among the reviews, the majority reflect a happy atmosphere, showcasing the staff's professionalism and helpfulness in assisting customers with their jewelry needs.

Overall Sentiment from Online Customer Reviews:

Positive: 78%
Neutral: 10%
Negative: 12%

Highlights from the feedback indicate that customers regularly commend the store for its friendly and attentive staff, while some express dissatisfaction with the pricing and occasional delays in service.

Best Review:
A customer praised the exceptional service provided by Jason, acknowledging that he was helpful in selecting the perfect wedding bands and made the process enjoyable without any pressure.

Worst Review:
Another customer shared a negative experience regarding the inability to resize a ring due to COVID restrictions, feeling let down by the store's lack of flexibility in accommodating their needs.

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff Members Mentioned:
- George
- Jason
- Danari

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.